Getting Start With JIRA

I want to do a video of IT tutorial, can you arrange the text content of the video tutorial for me according to the content of the website. Let’s start with the JIRA tutorial, and you will give me a list of things to cover.

SURE, BASED ON THE CONTENT OF THE JIRA TUTORIAL, HERE IS A SUMMARY LIST OF TEXT CONTENT THAT YOU CAN MAKE A VIDEO TUTORIAL BASED ON:

1. Introduction to JIRA 1.1. Definition and main functions of JIRA 1.2. JIRA’s application scenarios
2. JIRA Basics 2.1. Concepts of projects and problems 2.2. Workflow and the lifecycle of the problem 2.3. Problem types and priorities 2.4. Components and version 2.5. Users, groups, and roles
3. JIRA Interface Introduction 3.1. Overview of login and main interface 3.2. Project browsing and filtering 3.3. Issue Viewing and Editing 3.4. Personal settings and notifications
4. JIRA Issue Tracking and Management 4.1. Create Issue 4.2. Edit issue 4.3. Allocation issues 4.4. Track the progress of the problem 4.5. Problem resolution and closure
5. JIRA Queries and Reports 5.1. Advanced queries using JQL 5.2. Creating and Sharing Filters 5.3. Report Types and Usage Scenarios 5.4. Create and share reports
6. JIRA Dashboard and Kanban 6.1. Dashboard creation and configuration 6.2. Adding and customizing widgets 6.3. Concept and purpose of Kanban 6.4. Create and manage Kanban boards
7. JIRA plugins and extensions 7.1. Plugins Market Overview 7.2. Recommended and installed plugins 7.3. Configuration and management of plug-ins
8. JIRA System Setup and Management 8.1. User and Permission Management 8.2. Workflow Setup and Customization 8.3. Customization of question types and fields 8.4. Notification and Email Settings 8.5. Backup and recovery

You can make a series of JIRA tutorial videos based on the above. Each theme can be used as a separate video, and you can also add or remove certain content as you actually need during the production process. Good luck with your production!

Please explain in detail the definition and main functions of JIRA

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JIRA is a process management tool, its full name is “JIRA Software”, is a software developed by Atlassian for agile development project management. It provides a wealth of tools and capabilities for tracking, managing, and reporting on issues and tasks in software development and project management.

JIRA’s key features include:

1. Project Management: JIRA allows users to create projects and track issues, tasks, requirements, etc. in the project. Users can manage projects using custom fields, workflows, notifications, and permissions.
2. Workflow management: JIRA provides rich workflow management functions, allowing users to customize workflows according to actual needs, such as custom status, flow rules, conditions, etc.
3. Issue Tracking: JIRA is an issue tracking tool that allows users to track various types of issues such as defects, requirements, tasks, etc. and assign priority, status, labels, versions, components, etc. to each issue.
4. Reports and statistics: JIRA provides various types of reports and statistics, such as workload reports, problem distribution reports, progress reports, quality reports, etc., which can help users better understand the status and progress of the project.
5. Agile development support: JIRA is an agile development tool that supports agile methods such as Scrum and Kanban, and can customize agile boards and kanban boards to support users in agile development.
6. Integration and Extensions: JIRA has strong integration and extensibility to integrate with other Atlassian products (e.g. Confluence, Bitbucket) and many other tools (e.g. Git, Jenkins), while it also provides a large number of plugins and extensions to meet the needs of different users.

In conclusion, JIRA is a feature-rich issue tracking and project management tool that can help users track and manage various types of issues, tasks and requirements, and provides rich workflow management, reporting and statistics functions, supports agile development and integration extensions, and is one of the must-have tools for many teams and organizations in software development and project management.

Please explain in detail the application scenarios of JIRA

JIRA is a tool widely used in software development and project management, the following are the main application scenarios of JIRA:

1. Defect tracking: In the software development process, defects are inevitable, JIRA can help development teams track the status and progress of defects, manage the priority, severity, and resolution of defects.
2. Agile development: JIRA supports agile development methods such as Scrum and Kanban, which can help teams develop agilely, track user stories, tasks, and iteration progress, and provide tools such as agile boards and kanban boards.
3. Project Management: JIRA provides rich project management capabilities to help teams manage project progress, requirements, and tasks, while supporting custom fields, workflows, notifications, and permission management.
4. Version control: JIRA can integrate with version control tools (such as Git, SVN, etc.) to help teams manage releases, changes, code reviews, etc.
5. IT Service Management: JIRA can be used for IT Service Management (ITSM), which can help teams track IT issues, requests, changes, etc., and provide functions such as service desk, work order management, and SLA management.
6. Test management: JIRA can be used for test management, which can help test teams manage test cases, test execution, test reports, etc., while supporting integration with test tools.
7. Product management: JIRA can be used for product management to help teams manage requirements, plans, and iterations of a product, while supporting features such as custom fields, workflows, reports, and statistics.

In conclusion, JIRA is a flexible tool that can be applied in many fields, such as software development, project management, IT service management, test management, product management, etc. JIRA can help teams better manage and track various types of tasks and issues, improving team collaboration efficiency and work quality.

Please explain in detail the concept of the project and the problem

In JIRA, projects and problems are two very important concepts, and here is a detailed explanation of them:

1. Project concept

A project is an important concept in JIRA, which is a collection of related tasks or work, usually associated with a specific business or function. In JIRA, projects are often used to categorize and manage tasks, and a group of related tasks can be grouped into a single project.

A project can contain multiple issues, each belonging to a specific project. Each project can have its own custom fields, workflows, reports, and permissions, which can be configured and managed as needed.

2. Problem concept

A problem is a core concept in JIRA that stands for a task, requirement, defect, or other work item. In JIRA, questions can include the following information:

• Summary: A brief description of the problem
• Description: A detailed description and description of the problem
• Type: The type of problem, such as task, defect, requirement, etc
• Priority: The priority of the issue, which indicates the importance of the issue
• Status: The status of the issue, which indicates the current processing status of the issue
• Assignee: The person handling the problem
• Label: A label used to categorize and search for issues
• Component: The component to which the problem belongs
• Version: The version to which the issue belongs

The lifecycle of an issue is typically managed by a workflow, and different states and transition rules can be defined to represent the progress of the issue. Workflows typically include the following states: New, Pending, Processing, Tested, Resolved, Closed, and so on.

In summary, in JIRA, projects and issues are two core concepts, and projects can contain multiple issues, each with its own type, status, priority, assignee, and other attributes. Understanding these concepts is important for task tracking and management with JIRA.

Explain the workflow in detail and the lifecycle of the issue

In JIRA, workflow refers to the state and transition rules that a task or issue goes through during processing, while the lifecycle of an issue refers to the entire process that an issue goes through from creation to resolution or closure. The following is a detailed explanation of the workflow and issue lifecycle:

1. Workflows

A workflow is a collection of states and transition rules that a task or problem goes through during processing. The following components are typically included in a workflow:

• Status: Indicates the status of the task or issue during processing, such as New, Pending, Processing, Tested, Resolved, Closed, and so on.
• Transitions: Represents the transition of a task or problem between different states, such as from New to Pending, from Pending to Process, etc.
• Condition: Indicates the condition that needs to be met for a task or problem to undergo state transitions, such as that it must be handled by a specific user or user group.
• Action: Represents the action that needs to be performed when a task or issue transitions state, such as sending a notification, changing the priority, and so on.

In JIRA, users can customize workflows to create different states and transition rules according to actual needs. By customizing workflows, users can better manage the handling of tasks or issues, improving productivity and quality.

2. Issue lifecycle

The issue lifecycle is the process that an issue goes through from creation to resolution or closure, and typically includes the following phases:

• New: The issue is created in the New state, and the status of the issue is usually Pending.
• In progress: After the issue is assigned to the processor, the handler begins to work on the issue, and the status of the issue is usually “In Progress”.
• Test: After the handler finishes working on the issue, the issue is submitted to the tester for testing, and the status of the issue is usually Testing.
• Resolved: After the tester confirms that the issue has been resolved, the issue is marked as resolved, and the resolver confirms the issue and closes the issue.
• Closed: The status of the issue is closed, indicating that the issue has been resolved or does not require further processing.

In JIRA, the lifecycle of an issue is managed by a workflow, and the status and transition rules can be customized according to actual needs. Typically, a problem goes through multiple states and transitions and is finally resolved or closed, and problem lifecycle management can help users better track the process and progress of the problem.

Please explain the problem type and priority in detail

In JIRA, issue type and priority are important attributes for categorizing and managing issues, and here is a detailed explanation of issue types and priorities:

1. The problem type

Problem types refer to the different types used in JIRA to categorize and manage problems, such as defects, tasks, requirements, etc. Different types of problems often require different processes and solutions.

In JIRA, users can customize the type of problem and categorize and manage it according to actual needs. Typically, JIRA includes some common problem types, such as:

• Defect: Indicates a defect or error in the software or system.
• Task: Represents a task or work item that needs to be performed.
• Requirement: Represents the description and definition of the requirement or function.
• Improvement: Indicates a suggestion for improvement to the system or software.
• Question: A description and answer that represents the problem or question.

Through reasonable problem type classification and management, it can help teams better track and deal with different types of problems, and improve work efficiency and quality.

2. Priority

Issue prioritization refers to the urgency and importance of an issue, which helps teams prioritize issues as they work on them. In JIRA, issues are usually divided into five priorities, from highest to lowest:

• Blocker: Indicates that the solution of the problem must be completed in the shortest possible time.
• Critical: Indicates that the problem is very serious and needs to be solved in a short period of time.
• Major: Indicates that the problem is important and needs to be solved within a certain period of time.
• Minor: Indicates that the problem is less important and can be solved over a longer period of time.
• Trivial: Indicates that the problem is very unimportant and can be solved over a longer period of time.

With proper issue prioritization, teams can better manage and handle issues, improve productivity and quality.

In summary, in JIRA, problem type and priority are important attributes for classifying and managing issues, and reasonable settings can help teams better track, deal with and prioritize different types of issues.

Please explain the components and versions in detail

In JIRA, components and versions are important attributes for classifying and managing problems, and here is a detailed explanation of components and versions:

1. subassembly

Components refer to different functions or modules in a software or system, such as user interfaces, databases, security, etc. In JIRA, components are often used to categorize and manage problems, and a group of related issues can be grouped into a single component.

Through the classification and management of components, it can help teams better track and deal with problems related to different components, quickly locate the source and scope of problems, and improve work efficiency and quality.

In JIRA, users can customize components and categorize and manage them according to actual needs. For example, a software project can include multiple components, each representing a module or feature in the software, and components can be used to distinguish different problems.

2. version

A version is a different release version of a software or system, usually expressed as a number, date, or version number. In JIRA, versions are often used to categorize and manage issues, grouping a group of related issues into a single version.

Through version classification and management, it can help teams better track and deal with problems related to different versions, quickly locate the scope of impact and solutions of problems, and improve work efficiency and quality.

In JIRA, users can customize the version and classify and manage it according to actual needs. For example, a software project can include multiple versions, each representing a release version of the software, and different problems can be distinguished by versions.

In short, in JIRA, components and versions are important attributes for classifying and managing problems, and with reasonable settings and management, it can help teams better track and deal with problems related to different components and versions, and improve work efficiency and quality.

Explain users, groups, and roles in detail

In JIRA, users, groups, and roles are important concepts for permission management and task assignment, and here is a detailed explanation of them:

1. user

A user is a specific person in the JIRA system, each user has a unique username and password that can log in to the JIRA system for task management and processing. In JIRA, users can be assigned to different tasks or problems and manage permissions according to actual needs.

In JIRA, users can be searched and managed by user name, email address, etc., and administrators can create, edit, and delete users. Through user permission management, you can control user access to tasks and problems and processing rights, and ensure the security and stability of the system.

2. group

A group is a collection of users that helps teams better manage and assign tasks or issues. In JIRA, groups can be used for assignment of tasks or problems, permission management, etc.

In JIRA, users can be assigned to one or more groups, and administrators can create, edit, delete, and other operations on groups. Through group permission management, you can control the access and processing rights of users in the group to tasks and problems, and improve work efficiency and quality.

3. role

A role refers to the concept used in JIRA for task assignment and permission management, which is a predefined set of tasks or problem solvers. In JIRA, roles can be assigned to tasks or issues to determine which users or groups should handle tasks or problems at different stages of processing.

In JIRA, users can be assigned to one or more roles, and administrators can create, edit, delete, and other operations. Through the permission management of roles, you can control the access and processing permissions of users in the role to tasks and problems, and improve work efficiency and quality.

In short, in JIRA, users, groups and roles are important concepts for permission management and task assignment, and through reasonable settings and management, it can help teams better manage and assign tasks or problems, and improve work efficiency and quality.

Please explain the login and main interface overview in detail

In JIRA, the login and main interface are the entry and core interfaces for task management and processing using JIRA, and the following is a detailed explanation of them:

1. login

Before using JIRA for task management and processing, users need to log in. Users can enter their username and password on the login screen of the JIRA system and click the login button to log in. If the username and password entered are correct, the user will be logged into the JIRA system and can begin task management and processing.

Before logging in to the JIRA system, the user needs to have a valid username and password. If not, the user needs to apply for an account from the administrator and perform operations such as account activation and password setting.

2. Overview of the main interface

Once logged in to the JIRA system, the user will see the main interface. The main interface usually includes the following parts:

• Navigation bar: Located at the top of the page, it gives users quick access to different features and pages.
• Dashboard: Located in the center of the page, it provides an overview of the tasks and issues that the current user is concerned about, such as the number of pending tasks, the number of resolved issues, and so on.
• Issue List: Located at the bottom of the page, all tasks or issues are listed, and users can find and manage different tasks or issues through filtering and searching.
• Sidebar: Located on the left side of the page, it contains some commonly used features and pages, such as task creation, filtering, and searching.

In the main interface, users can view, create, edit, assign and manage tasks and issues. Through the main interface, users can quickly locate the tasks and problems they are concerned about and deal with them in a timely manner.

In short, in JIRA, login and main interface are the entry and core interface for task management and processing using JIRA, and through effective login and familiar main interface operation, users can efficiently manage and deal with tasks and problems.

Please explain item browsing and filtering in detail

In JIRA, item browsing and filtering are important features to help users quickly locate and manage tasks and issues, and here is a detailed explanation of them:

1. Project browsing

In JIRA, a project usually includes multiple tasks or issues, and users can view and manage different projects through project browsing. On the project browsing interface, users can view the basic information of the project, such as the project name, project description, and person in charge.

Users can browse projects in the following ways:

• Click the Projects button in the navigation bar and select the project you want to view.
• In the sidebar of the main interface, select the Projects page, and then select the project you want to view.

In the project browsing interface, users can view all tasks or issues in the project, filter and manage them, and so on.

2. sift

In JIRA, filtering is an important way to filter and find tasks or issues, and users can quickly locate and manage tasks or issues with different status, priority, type, component, version, and other attributes.

Users can filter in the following ways:

• In the list of questions in the main interface, click the “Filter” button, and then select the properties and values you want to filter as needed.
• In the project browse interface, select the task or issue you want to view, and then filter and sort as needed.

Through screening, users can quickly locate and address tasks or issues that meet specific requirements, improving productivity and quality.

In short, in JIRA, project browsing and filtering is an important function to help users quickly locate and manage tasks and problems, and through skilled use, users can better manage and deal with tasks and problems.

Please explain the problem in detail, view and edit

In JIRA, problem viewing and editing are important operations for users to manage and process tasks or issues, and here is a detailed explanation of them:

1. Issue view

In JIRA, users can view issues in the following ways:

• In the list of issues on the main screen, click the issue you want to view.
• In the project browsing interface, select the task or issue you want to view and click the View button.

In the issue viewing interface, users can view the details of the issue, such as issue type, priority, description, attachments, comments, etc. At the same time, the user can also handle the problem, such as editing, assigning, transferring, closing, and so on.

2. Issue editing

In JIRA, users can edit questions in the following ways:

• In the issue viewing interface, click the “Edit” button, and then edit and modify the question.
• In the task creation interface, fill in the basic information and properties of the question, and then click the “Create” button.

In the issue editing interface, users can edit and modify the properties of the issue, such as issue type, priority, description, attachments, components, versions, and so on. At the same time, the user can also perform other actions on the issue, such as assign, transfer, close, and so on.

Through issue viewing and editing, users can manage and process tasks or issues in detail, helping teams better track and process tasks or issues, and improve work efficiency and quality.

In short, in JIRA, problem viewing and editing is an important operation for users to manage and deal with tasks or problems, and by mastering these operations, users can better manage and deal with tasks and problems.

Please explain the personal settings and notifications in detail

In JIRA, personal settings and notifications are important functions to help users customize and manage JIRA system behavior and notifications, and the following is a detailed explanation of them:

1. Personal settings

In JIRA, users can customize and manage the behavior and appearance of the JIRA system through personal settings, such as personal information, time format, language preference, default panel, etc. Users can access personal settings in the following ways:

• Click the “Personal Settings” button in the navigation bar and select the option you want to set.
• In the sidebar of the main screen, select the “Personal Settings” screen, and then select the option you want to set.

Through personal settings, users can customize the behavior and appearance of the JIRA system to better suit their work needs and habits.

2. notice

In JIRA, users can get updates and changes on tasks and issues through notifications. Users can manage notifications in the following ways:

• In your profile, select the “Notifications” screen, and then select the type and method of notifications you want to receive.
• In the issue review interface, select the Follow button, and then select the type and method of notifications you want to receive.

Through notifications, users can stay informed about changes and progress of tasks and issues, help teams better track and handle tasks or issues, and improve productivity and quality.

In short, in JIRA, personal settings and notifications are important functions to help users customize and manage JIRA system behavior and notifications, and by mastering these functions, users can better adapt to their work needs and habits, and improve work efficiency and quality.

Please explain in detail how to create the issue

In JIRA, users can submit tasks or issues to the team by creating questions, and here is a detailed explanation of creating issues:

1. Enter the task creation interface

Users can enter the task creation interface in the following ways:

• In the navigation bar of the main interface, click the “Create” button.
• In the sidebar of the main interface, select the “Create Issue” page.

After entering the task creation interface, the user needs to fill in the basic information and attributes of the task.

2. Fill in the task information and properties

In the task creation interface, users need to fill in the following information and attributes:

• Project: Select the project to which the task belongs.
• Summary: Fill in a short description of the task.
• Description: Enter a detailed description of the task.
• Task Type: Select the type of task, such as bugs, new features, and tasks.
• Priority: Select a priority for the task, such as High, Medium, Low, and so on.
• Component: Select the component to which the task belongs, such as user interface, database, security, and so on.
• Version: Select the version to which the task belongs, such as 1.0 or 2.0.
• Assigned to: Select the owner of the task.
• Reporter: The reporter who fills in the task.
• Attachments: Upload attachments related to the task.

Users can fill in and select the corresponding information and attributes according to actual needs to ensure the accuracy and completeness of the task.

3. Create a task

After filling in the task information and properties, the user can click the “Create” button to submit the task. JIRA automatically assigns a unique issue number to the task and adds the task to the selected project.

By creating issues, users can submit tasks or issues to the team and track and manage the status and progress of tasks through the JIRA system, improving work efficiency and quality.

In conclusion, in JIRA, creating a problem is an important operation to submit a task or problem to the team, and by mastering these operations, users can better manage and track the status and progress of the task or problem, improving work efficiency and quality.

Please explain the editing problem in detail

In JIRA, users can modify the properties and information of a task or problem by editing a question, and the following is a detailed explanation of the editing problem:

1. Enter the question editing interface

Users can access the issue editing interface in the following ways:

• In the list of questions on the main interface, select the issue that needs to be edited, and then click the “Edit” button.
• In the issue viewing interface, click the “Edit” button and modify the information and properties that need to be modified.

After entering the question editing interface, users can edit and modify the various properties of the task or issue.

2. Edit the problem information and properties

In the question editing interface, users can edit and modify the following question information and properties:

• Summary: Modify the short description of the task.
• Description: Modify the detailed description of the task.
• Task Type: Modify the type of task, such as bugs, new features, and tasks.
• Priority: Modify the priority of the task, such as High, Medium, Low, and so on.
• Component: Modify the component to which the task belongs, such as user interface, database, security, and so on.
• Version: Modify the version to which the task belongs, such as 1.0 or 2.0.
• Assigned to: The owner who modifies the task.
• Status: Modify the status of the task, such as pending, processing, resolved, and so on.
• Attachments: Upload or delete attachments related to the task.

Users can edit and modify the corresponding information and properties according to actual needs to ensure the accuracy and completeness of the task.

3. Save the issue edits

After editing the question information and properties, the user can click the Save button to save the modified task or issue. JIRA automatically saves the edited task or issue to the database and updates information such as the status and properties of the task or issue.

By editing an issue, users can modify the properties and information of a task or issue to ensure the accuracy and completeness of the task or issue, and to track and manage the status and progress of the task or issue.

In conclusion, in JIRA, editing a question is an important operation to modify the properties and information of a task or problem, and by mastering these operations, users can better manage and track the status and progress of the task or problem, and improve work efficiency and quality.

Please explain the allocation in detail

In JIRA, users can assign tasks or issues to team members or other users by assigning questions, and here is a detailed explanation of the assignment issues:

1. Enter the problem viewing interface

Users can access the problem viewing interface in the following ways:

• In the list of issues on the main interface, select the issue to be assigned, and then click the summary or number of the issue.
• In the project browsing interface, select the task or issue that needs to be assigned, and then click the “View” button.

After entering the problem viewing interface, the user can view the details and properties of the problem.

2. Allocation issues

In the issue viewing interface, users can assign the issue to a team member or other user, here are the steps to assign an issue:

• Click the Assign button below the question and select the user you want to assign.
• Click the “Save” button to complete the assignment operation.

When an issue is assigned, it is automatically added to the task list for the selected user, who is responsible for handling and tracking the issue.

By assigning issues, users can assign tasks or issues to team members or other users to ensure that tasks or issues are addressed and tracked in a timely manner, and to improve productivity and quality.

In conclusion, in JIRA, assigning problems is an important operation to assign tasks or problems to team members or other users, and by mastering these operations, users can better track and manage the status and progress of tasks or problems, and improve work efficiency and quality.

Please explain in detail the progress of the tracking issue

In JIRA, users can manage the status and progress of a task or issue by tracking the progress of an issue, the following is a detailed explanation of the progress of tracking an issue:

1. Determine the status of a task or issue

In JIRA, the status of a task or issue can be defined and configured through workflows. Users can define and configure the status of tasks or issues, such as pending, processing, resolved, and so on, according to actual needs.

During the processing of a task or issue, users can update the status of the task or issue to reflect the progress and status of the task or issue. For example, when a user receives a task or issue, the status of the task or issue is updated to In Progress, and when the task or issue is resolved, the status of the task or issue is updated to Resolved.

2. Track the progress of the issue

In JIRA, users can track the progress of a task or issue in the following ways:

• View the status, assignment, reporter, and other information of the task or issue on the details page.
• View the operational record and update history of a task or issue in the work log for a task or issue.
• See other users’ comments and replies to a task or issue in comments on a task or issue.

By tracking the progress of an issue, users can keep abreast of the status and progress of a task or issue, helping teams better track and deal with tasks or issues, and improve productivity and quality.

In conclusion, in JIRA, tracking the progress of a problem is an important operation to manage the status and progress of a task or problem, and by mastering these operations, users can better manage and track the status and progress of a task or problem, and improve work efficiency and quality.

Please explain in detail how to resolve and close the problem

In JIRA, problem resolution and closure are important operations for the management and processing of tasks or problems, and the following is a detailed explanation of problem resolution and closure:

1. Problem solving

In JIRA, users can solve problems in the following ways:

• In the issue viewing interface, select the problem you want to solve and click the “Solve” button.
• In the issue editing interface, select the issue you want to resolve, and then modify the status to Resolved.

When an issue is resolved, the system automatically sets the status of the issue to Resolved and removes the issue from the list of unresolved issues.

2. Closure of the issue

In JIRA, users can close issues by:

• In the issue viewing interface, select the issue you want to close, and then click the Close button.
• In the issue editing interface, select the issue you want to close, and then modify the status to Closed.

When an issue is closed, the status of the issue is automatically set to Closed and the issue is removed from the task list.

With problem resolution and closure, users can manage and process tasks or issues, help teams better track and process tasks or issues, and improve productivity and quality.

In short, in JIRA, problem solving and closing is an important operation to manage and deal with tasks or problems, and by mastering these operations, users can better manage and track the status and progress of tasks or problems, and improve work efficiency and quality.

Please explain in detail the use of JQL for advanced queries

In JIRA, users can use JQL (JIRA Query Language) for advanced queries, and the following is a detailed explanation of advanced queries using JQL:

1. JQL query syntax

JQL is a language for querying JIRA data, and users can use JQL to create advanced queries to quickly find specific tasks or problems. The following is the basic structure of JQL query syntax:

javaCopy codeproject = "project name" AND status = "status name"

where “project name” is the name of the project to be queried, and “status name” is the name of the task or problem status to be queried.

2. Example of a JQL query

The following is an example of using JQL for advanced queries:

• To query all open tasks under a project:

luaCopy codeproject = "project name" AND status != "Resolved" AND status != "Closed"

• Query all tasks that a user is responsible for:

makefileCopy codeassignee = "user name"

• To query all tasks reported by a user:

makefileCopy codereporter = "user name"

• Query for all resolved tasks:

luaCopy codestatus = "Resolved"

Users can create and use JQL queries according to actual needs to quickly find specific tasks or problems, improving work efficiency and quality.

In conclusion, in JIRA, advanced queries using JQL are important operations to quickly find specific tasks or problems, and by mastering these operations, users can better manage and track the status and progress of tasks or problems, and improve work efficiency and quality.

Please explain in detail about creating and sharing filters

In JIRA, users can create and share filters to find specific tasks or issues, and here is a detailed explanation of creating and sharing filters:

1. Create a filter

Users can create filters by following these steps:

• In the navigation bar of the main interface, click the “Filter” button.
• Click the “Create Filter” button to enter the filter creation interface.
• Fill in the filter name, description, project, and other information, and define the criteria for the task or problem to be queried.
• Click the “Save” button to finish creating the filter.

Once created, users can view and manage the filters created in the Filters page.

2. Shared filters

Users can share filters by following these steps:

• In the Filters page, select the filter that you want to share.
• Click the Share button, select the users or user groups you want to share, and set sharing permissions.
• Click the “Save” button to finish sharing the filter.

After sharing is complete, the shared user or group of users can view and use the shared filter in their own Filters page.

By creating and sharing filters, users can quickly find specific tasks or issues and easily share query results with team members, improving productivity and quality.

In conclusion, in JIRA, creating and sharing filters is an important operation to find a specific task or problem, and by mastering these operations, users can better manage and track the status and progress of the task or problem, improve work efficiency and quality.

Please explain the report type and usage scenario in detail

In JIRA, there are a variety of report types that can be used to analyze and display data, the following is a detailed explanation of the report types and usage scenarios:

1. Problem statistics report

The problem statistics report provides various statistical information, such as the total number of problems, the number of issues in progress, the number of resolved problems, the average resolution time, etc., and users can use this report to understand the progress of problem handling.

2. Time tracking reports

The time tracking report provides the time statistics of problem processing, such as the time distribution of problem processing, average processing time, maximum processing time, etc., and users can use the report to understand the efficiency and effectiveness of problem handling.

3. Dashboard

Dashboards provide a variety of visualizations and statistics, such as bar charts, pie charts, line charts, and more, and users can customize the dashboard to present the data and information they need.

4. Activity stream reports

Activity flow reports provide a history of actions and updates during issue handling, and users can use the report to understand the process and records of problem handling.

5. Time period reports

The time period report provides the handling of issues in a specific time period, such as daily, weekly, and monthly, and users can use the report to understand the cycle and effect of problem handling.

By using different types of reports, users can understand all aspects of problem handling, help teams better track and manage tasks or issues, and improve productivity and quality.

In short, in JIRA, report types and usage scenarios are important operations to find specific tasks or problems, and by mastering these operations, users can better manage and track the status and progress of tasks or problems, and improve work efficiency and quality.

Please explain in detail how to make and share the report

In JIRA, users can make and share reports to display and share data and statistics for tasks or problems, the following is a detailed explanation of making and sharing reports:

1. Make a report

In JIRA, users can make reports by following these steps:

• Go to the Reports page and select the type of report to be displayed.
• On the report page, select the data and statistics that you want to showcase.
• Style and format the report as needed.
• Click the “Save” button to save the report.

2. Share reports

In JIRA, users can share reports by following these steps:

• Go to the Reports page and select the report you want to share.
• Click the “Share” button and select the users or groups you want to share.
• Set sharing permissions as needed, such as read-only or edit permissions.
• Click the “Save” button to complete the sharing of the report.

After sharing, the shared users or groups can view and use the shared report on their Reports page.

By making and sharing reports, users can easily display and share data and statistics on tasks or issues, helping teams better understand the status and progress of tasks or issues, and improve work efficiency and quality.

In short, in JIRA, making and sharing reports is an important operation to display and share task or problem data and statistics, and by mastering these operations, users can better manage and track the status and progress of tasks or problems, and improve work efficiency and quality.

Please explain in detail the creation and configuration of the dashboard

In JIRA, users can create and configure dashboards to display and share data and statistics for tasks or issues, the following is a detailed explanation of the creation and configuration of the dashboard:

1. Create a dashboard

Users can create a dashboard by following these steps:

• In the navigation bar of the main interface, click the “Dashboard” button.
• Click the “Create Dashboard” button to enter the dashboard creation interface.
• Enter the name and description of the dashboard, and select the data and statistics to display.
• Click the “Save” button to finish creating the dashboard.

Once created, users can view and manage the created dashboards in the Dashboards page.

2. Configure the dashboard

Users can configure the dashboard by following these steps:

• On the Dashboards page, select the dashboard that you want to configure.
• Click the “Configure” button to enter the dashboard configuration interface.
• Add and edit parts of the dashboard, such as charts, filters, statistics, and more, as needed.
• Adjust the layout and style of the dashboard as needed.
• Click the “Save” button to complete the configuration of the dashboard.

Once configured, users can view and use the configured dashboard in their own Dashboards page.

By creating and configuring dashboards, users can easily present and share data and statistics on tasks or issues, helping teams better understand the status and progress of tasks or issues, and improve productivity and quality.

In summary, in JIRA, creating and configuring dashboards is an important operation to display and share task or problem data and statistics, and by mastering these operations, users can better manage and track the status and progress of tasks or problems, and improve work efficiency and quality.

Please explain in detail adding and customizing widgets

In JIRA, users can add and customize widgets to display and share data and statistics for tasks or problems, here is a detailed explanation of adding and customizing widgets:

1. Add widgets

Users can add widgets by following these steps:

• Go to the dashboard page and click on the “Add Widget” button.
• In the pop-up widget list, select the desired widget type, such as chart, filter, statistics, etc.
• Set the style and configuration parameters of the widget as needed.
• Click the “Save” button to finish adding the widget.

Once added, the widget will be added to the dashboard, and users can adjust the layout and position of the widget by dragging and resizing.

2. Custom widgets

Users can customize the widget by following these steps:

• In the dashboard page, select the widget that you want to customize.
• Click the “Edit” button to enter the widget editing interface.
• Modify the configuration parameters and style of the widget as needed.
• Click the “Save” button to complete the customization of the widget.

Once the customization is complete, the widget will display and share data and statistics of the task or problem according to the user’s configuration parameters and style.

By adding and customizing widgets, users can easily display and share data and statistics on tasks or issues, helping teams better understand the status and progress of tasks or issues, and improve productivity and quality.

In summary, in JIRA, adding and customizing widgets is an important operation to display and share task or problem data and statistics, and by mastering these operations, users can better manage and track the status and progress of tasks or problems, improve work efficiency and quality.

Please explain in detail the concept and purpose of Kanban

In JIRA, Kanban board is a task or problem management tool that helps users better visualize and track the status and progress of a task or problem, the following is a detailed explanation of the concept and purpose of Kanban board:

1. conception

A Kanban board is a task or problem management tool that visually shows the status and progress of a task or problem, usually dividing the task or problem into different columns or stages, such as “pending”, “in progress”, “solved”, etc.

2. use

Kanban boards can help users better track the status and progress of tasks or problems, improve work efficiency and quality, the following are the main uses of Kanban boards:

• Visualize the status and progress of a task or issue to help teams better understand how work is progressing.
• Promote team collaboration and communication, and Kanban boards make it easy to understand the progress and workload of team members.
• Improve work efficiency and quality, through Kanban board can easily track the processing time and effect of tasks or problems, timely find and solve problems.

In short, in JIRA, Kanban is an important task or problem management tool, by mastering the concept and use of Kanban, users can better manage and track the status and progress of tasks or problems, improve work efficiency and quality.

Please explain in detail how to create and manage kanban boards

In JIRA, users can create and manage kanban boards for visualizing and tracking the status and progress of tasks or issues, the following is a detailed explanation of creating and managing kanbans:

1. Create a Kanban board

Users can create a Kanban board by following these steps:

• Enter the main JIRA interface and select the desired item.
• Click the “Kanban” button and select the “Create Kanban” option.
• Select the Kanban type, such as Agile Kanban, Project Kanban, and so on.
• Set the name, description, columns, filters, and other information of the board as needed.
• Click the “Create” button to finish creating the board.

After the creation is complete, users can view and manage the created Kanban board on the project page.

2. Manage Kanban boards

Users can manage Kanban boards by following these steps:

• Go to the desired board page and select the board you want to edit.
• Click the “Edit Kanban Board” button to enter the Kanban board editing page.
• Edit the columns, filters, styles, and other information of the Kanban board as needed.
• Click the “Save” button to finish editing the board.

Users can also manage Kanban boards through other actions, such as:

• Copy Kanban board: On the Kanban page, click the “Copy” button to copy the current Kanban board and edit the new Kanban board.
• Delete a board: On the board page, select the board you want to delete, and click the “Delete” button to delete the current board.

By creating and managing Kanban boards, users can easily visualize and track the status and progress of tasks or issues, improving productivity and quality.

In conclusion, in JIRA, creating and managing kanban boards is an important operation to visualize and track the status and progress of tasks or problems, and by mastering these operations, users can better manage and track the status and progress of tasks or problems, and improve work efficiency and quality.

Please explain the plugin market overview in detail

JIRA Plugin Market is an officially maintained online platform with thousands of downloadable and installable plugins, users can extend and customize JIRA’s functions and features through the plugin market, the following is an overview explanation of the plugin market:

1. conception

The Plugin Marketplace is an online platform for showcasing and downloading plugins that can be extended and customized by JIRA, including themes, toolbars, extensions, integrations, and more.

2. function

The plugin marketplace offers the following features:

• Browse and search plugins: Users can browse and search for the plugins they need through the plugin market to quickly find the plugin that suits them.
• Download and install plugins: Users can download and install the required plugins through the plugin marketplace to extend and customize JIRA’s functionality and features.
• Rate and comment plugins: Users can evaluate and comment on downloaded and installed plugins through the plugin market, helping other users choose the plug-ins that suit them.
• Maintain and update plugins: The plugin market also provides the ability to maintain and update plugins to help users keep plugins up to date and optimal.

In conclusion, in JIRA, the plugin market is an important online platform through which users can extend and customize JIRA’s functions and features to improve work efficiency and quality.

Please explain in detail the common plug-in recommendation and installation

In JIRA, there are many commonly used plugins that can help users extend and customize JIRA’s functions and features, and the following is a detailed explanation of the recommendations and installation of some commonly used plugins:

1. JIRA Agile

JIRA Agile is an agile project management plugin that helps users better manage and track the progress and needs of agile projects, including user stories, sprint plans, kanban, and more. Installation method: Go to the JIRA plugin market, search for “JIRA Agile”, download and install the required version.

2. Tempo Timesheets

Tempo Timesheets is a time tracking and reporting plugin that helps users track and report working hours, task times, and other information for project management and resource management. Installation method: Go to the JIRA plugin market, search for “Tempo Timesheets”, download and install the desired version.

3. Zephyr for JIRA

Zephyr for JIRA is a test management plugin that helps users manage and execute test plans, test cases, defects, and other information to improve test efficiency and quality. Installation method: Go to the JIRA plugin market, search for “Zephyr for JIRA”, download and install the required version.

4. ScriptRunner for JIRA

ScriptRunner for JIRA is a script management plugin that helps users customize and manage scripts to achieve automated and customized functions and features. Installation method: Enter the JIRA plugin market, search for “ScriptRunner for JIRA”, download and install the required version.

5. JIRA Service Desk

JIRA Service Desk is a service desk management plugin that helps users build and manage service desks, handle and track user requests and issues, and improve service efficiency and quality. Installation method: Go to the JIRA plugin market, search for “JIRA Service Desk”, download and install the required version.

By installing and using these commonly used plugins, users can extend and customize JIRA’s functions and features, improving work efficiency and quality.

In conclusion, in JIRA, installing and using plugins is an important means of extending and customizing JIRA, and by mastering the installation and use of these plugins, users can better manage and track the status and progress of tasks or problems, and improve work efficiency and quality.

Please explain the configuration and management of the plug-in in detail

In JIRA, the configuration and management of plugins is an important operation to ensure the normal operation and use of plugins, the following is a detailed explanation of the configuration and management of plugins:

1. Configuration of the plug-in

Users can configure the plugin by following these steps:

• Enter the main JIRA interface and select the desired item.
• Click the “Plug-in” button to enter the plug-in management interface.
• Select the plug-in you want to configure and click the “Configure” button to enter the plug-in configuration interface.
• Set the plug-in’s configuration parameters and options as needed.
• Click the “Save” button to complete the configuration of the plugin.

The configuration parameters and options of the plug-in vary according to the type and function of the plug-in, and the user needs to follow the documentation or prompts of the plug-in to set the configuration parameters and options of the plug-in.

2. Management of plugins

Users can manage plugins by following these steps:

• Enter the main JIRA interface and select the desired item.
• Click the “Plug-in” button to enter the plug-in management interface.
• Select the plug-in you want to manage and click the “Manage” button to enter the plug-in management interface.
• Enable, disable, uninstall, and update plug-ins as needed.

When performing plug-in management operations, users need to pay attention to the following points:

• Enabling and disabling plugins requires a restart of the JIRA server to take effect.
• Before uninstalling the plug-in, you need to confirm the dependencies and scope of the plug-in to avoid adverse effects on the system and other plug-ins.
• Before updating the plug-in, you need to confirm the compatibility and version number of the plug-in to avoid adverse effects on the system and other plug-ins.

In short, in JIRA, the configuration and management of plugins is an important operation to ensure the normal operation and use of plugins, and by mastering these operations, users can better manage and use plugins and improve work efficiency and quality.

Please explain users and permission management in detail

In JIRA, user and permission management is an important operation to ensure JIRA security and compliance, and the following is a detailed explanation of user and permission management:

1. User management

User management refers to the management of users in JIRA, including adding, editing, deleting users, etc., the following is a detailed explanation of user management:

• Add users: Users can add users through the “User Management” interface of the main JIRA interface or the system administrator interface, and you need to set the user name, password, email and other information.
• Edit user: You can edit user information, such as password, email, and role, through the “User Management” interface of the JIRA main interface or the system administrator interface.
• Delete a user: You can delete a user through the “User Management” interface of the JIRA main interface or the system administrator interface, and you need to confirm the relevant information and permissions of the user.

2. Rights management

Permission management refers to the permission management of users and user groups in JIRA, including assigning, editing, deleting permissions, etc., the following is a detailed explanation of permission management:

• Assign permissions: You can assign permissions, including system-level permissions and project-level permissions, through the “Permission Management” interface of the JIRA main interface or the system administrator interface.
• Edit permissions: You can edit permissions through the “Permission Management” interface of the main JIRA interface or the system administrator interface, such as modifying roles and assigning user groups.
• Delete permissions: You can delete permissions through the “Permission Management” interface of the main JIRA interface or the system administrator interface, and you need to confirm the relevant information and scope of the permissions.

Through user and privilege management, users can protect the security and compliance of JIRA systems, ensuring that permissions and roles for users and user groups are properly managed and assigned.

In short, in JIRA, user and permission management is an important operation to protect the security and compliance of JIRA systems, and by mastering these operations, users can better manage and assign the permissions and roles of users and user groups to ensure the security and compliance of JIRA systems.

Please explain workflow setup and customization in detail

In JIRA, workflow refers to a series of steps and rules that stipulate the problem handling process, and the setting and customization of the workflow is an important operation to ensure the problem handling process and tracking, the following is a detailed explanation of the workflow setting and customization:

1. Workflow settings

Workflow settings refer to the setting and configuration of workflows in JIRA, including adding, editing, deleting workflows and other operations, the following is a detailed explanation of workflow settings:

• Add workflows: You can add workflows through the “Workflows” interface of the main JIRA interface or the system administrator interface, and you need to set the workflow name, steps, transitions, and other information.
• Edit workflow: Users can edit workflows through the “Workflow” interface of the main JIRA interface or the system administrator interface, such as modifying steps and adding attributes.
• Delete a workflow: You can delete a workflow through the “Workflow” interface or the system administrator interface of the main interface of JIRA, and you need to confirm the relevant information and scope of the workflow.

2. Workflow customization

Workflow customization refers to the customization and customization of workflows in JIRA to suit specific business processes and needs, the following is a detailed explanation of workflow customization:

• Add steps and transitions: Users can add custom steps and transitions to suit specific business processes and needs through the Workflow interface of the main JIRA interface or the system administrator interface.
• Add properties and screens: Users can add custom properties and screens through the “Screens” interface of the main JIRA interface or the system administrator interface to suit specific business processes and needs.
• Add triggers and conditions: Users can add custom triggers and conditions through the “Triggers” interface of the main JIRA interface or the system administrator interface to adapt to specific business processes and requirements.

Through workflow setup and customization, users can better manage and control the problem handling process and tracking, improving work efficiency and quality.

In summary, in JIRA, workflow setting and customization is an important operation to manage and control the problem handling process and tracking, and by mastering these operations, users can better customize and manage the workflow and improve work efficiency and quality.

Please explain in detail the problem type and the customization of the fields

In JIRA, problem types and fields are important elements used to describe and classify problems, and the customization of problem types and fields is to customize and extend the problem types and fields according to specific needs, the following is a detailed explanation of the customization of problem types and fields:

1. Question type customization

Problem type is used to describe and classify the elements of the problem, JIRA contains several problem types by default, such as defects, tasks, requirements, etc., users can add, edit, delete problem types according to specific needs, the following is a detailed explanation of the problem type customization:

• Add a problem type: You can add a problem type through the “Problem Type” interface of the main JIRA interface or the system administrator interface, and you need to set the name, description, color, and other information of the problem type.
• Edit problem type: You can edit the problem type, such as modifying the name, color, and workflow, through the “Problem Type” interface of the main JIRA interface or the system administrator interface.
• Delete a problem type: You can delete a problem type through the “Problem Type” interface of the JIRA main interface or the system administrator interface, and you need to confirm the relevant information and scope of the problem type.

2. Field customization

Fields are elements used to describe and record problems, JIRA contains several fields by default, such as summary, description, priority, etc., users can add, edit, delete fields according to specific needs, the following is a detailed explanation of field customization:

• Add fields: You can add fields through the “Fields” interface of the main JIRA interface or the system administrator interface, and you need to set the name, type, description, and other information of the field.
• Edit fields: You can edit fields through the “Fields” interface of the main JIRA interface or the system administrator interface, such as modifying the name, type, and description.
• Delete a field: You can delete a field through the “Fields” interface of the main JIRA interface or the system administrator interface, and you need to confirm the relevant information and scope of the field.

By customizing issue types and fields, users can better describe and categorize issues to meet specific business needs and management requirements.

In short, in JIRA, the customization of problem types and fields is an important operation for managing and classifying problems, and by mastering these operations, users can better customize and extend problem types and fields, and improve work efficiency and quality.

Please explain the notification and e-mail settings in detail

In JIRA, notification and mail settings are important operations for managing and sending notifications and emails, and the following is a detailed explanation of notification and mail settings:

1. Notification settings

Notification settings refer to the setting and configuration of notifications in JIRA, including adding, editing, deleting notifications, etc., the following is a detailed explanation of notification settings:

• Add notifications: Users can add notifications through the “Notifications” interface of the main JIRA interface or the system administrator interface, and need to set information such as the type, recipient, and trigger conditions of the notification.
• Edit notifications: Users can edit notifications through the “Notifications” interface of the main JIRA interface or the system administrator interface, such as modifying recipients and trigger conditions.
• Delete notifications: Users can delete notifications through the “Notifications” interface of the main JIRA interface or the system administrator interface, and need to confirm the relevant information and scope of the notification.

2. Mail settings

Email settings refer to the setting and configuration of emails in JIRA, including adding, editing, deleting email settings, etc., the following is a detailed explanation of email settings:

• Add email settings: You can add email settings through the “Email” interface of the main JIRA interface or the system administrator interface, and you need to set information such as email server, port, user name, and password.
• Edit email settings: You can edit email settings through the “Email” interface of the main JIRA interface or the system administrator interface, such as modifying the email server, port, user name, password, etc.
• Delete email settings: You can delete email settings through the “Email” interface of the main JIRA interface or the system administrator interface, and you need to confirm the relevant information and scope of email settings.

Through notification and mail settings, users can better manage and send notifications and emails, improve work efficiency and communication effectiveness.

In short, in JIRA, notification and mail settings are important operations for managing and sending notifications and mails, and by mastering these operations, users can better manage and send notifications and emails, and improve work efficiency and communication effects.

Please explain backup and recovery in detail

In JIRA, backup and recovery is an important operation to manage and protect data, and the following is a detailed explanation of backup and recovery:

1. backup

Backup refers to the backup and protection of data in JIRA, including full backup and incremental backup, the following is a detailed explanation of backup:

• Full backup: Full backup backs up all data in JIRA, including project, problem, workflow, and user data.
• Incremental backup: Incremental backup refers to backing up some data in JIRA, such as newly added problems or modified data.

2. recover

Recovery refers to the recovery and reconstruction of the data backed up in JIRA, including full recovery and incremental recovery, the following is a detailed explanation of recovery:

• Full recovery: Full recovery refers to restoring and rebuilding all backed up data, including project, problem, workflow, user, and other data.
• Incremental recovery: Incremental recovery refers to restoring and rebuilding part of the backed-up data, such as restoring newly added problems or modified data.

Through backup and recovery, users can better protect and restore JIRA’s data and avoid data loss and corruption.

In short, in JIRA, backup and recovery is an important operation to manage and protect data, and by mastering these operations, users can better protect and restore data in JIRA, ensuring the security and integrity of data.